What To Do If A Restaurant is Fully Booked.
We know it’s annoying when you’ve found somewhere and tried to book with us, but haven’t been able to due to the restaurant being fully booked, closed, or otherwise unavailable. Here’s what you should do next to ensure you can still head out for a lovely meal:
- Change the time. We may have been in touch with you offering some alternative times. It’s best to be flexible with these, as then you may still bag a table at your chosen restaurant, on your chosen date!
- Change the date. During especially busy times, usually Fridays, Saturdays, and seasonal peaks such as Valentine’s Day, Mother’s Day and most of December, the restaurant may be fully booked on the day of your choosing. Would you be able to reschedule for a different date? Top Tip: Booking for midweek dinners and early bird sittings are not only more likely to be available, but you may even get some amazing deals for heading to the restaurant at a less popular time! Check out our offers pages for what’s available in your area.
- Change the restaurant. If you want to head out at a particular time on a specific night, that’s no problem. Try booking at a different restaurant in the area you’re looking for, you can use our map function to see where’s nearby. If you’re dying for an Italian, for example, try our cuisine finder to spot some other fab Italian restaurants in your area.
Get A Little Help
If this looks a little daunting, don’t forget we’re here to help! You can ask us for recommendations on Live Chat on our website, a real-life person is always on hand to respond to you with bespoke advice to help with your booking. Just give us a message 9am-10.30pm, Monday-Saturday. You can also email me if you’re inquiring out of those hours, or try giving us a ring on 01159 506 804.
Top Tip: In the future, make sure you place your online or phone booking well in advance, especially if you’re heading out for a popular time or have a large party you need to accommodate.
Don’t be afraid to get in touch, that’s what we’re here for! We hope you still have a fantastic meal, let us know in the comments if we managed to help you out, or could do something better.